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DNG Viewer - Frequently Asked Questions

Installation FAQs

Q: I have received an error message when installing a DNG Viewer. How can I install the program completely?

A: If you have downloaded a product from our website, please make sure that you have downloaded the file completely. You can check if the download was complete by comparing the downloaded file size with the correct file size described on the download web page. If the file sizes are the same, make sure that you have downloaded the proper version of the software that must meet your OS requirements. If you are still experiencing problems with product installation, please, report to our Support Service support@ideamk.com

Downloading FAQs

Q:How do I find the downloadable software?

A: All downloads are available at the main download section.

Q: Should I register on your website before downloading?

A: DNG Viewer is totally FREE and don't require any registration.

Q: How long does a typical download take?

A: There are all types of data connections available, and the speed of the download depends not only on the size of the download, but also on the type of Internet connection you have and the volume of Internet (or local) data traffic.

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